Privacy Policy


At Heraan Al Dar , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information when you place an order, register, or interact with our website:

  • Personal Information : such as your name, phone number, email address, and delivery address.

  • Payment Details : processed securely via third-party payment gateways (we do not store card information).

  • Order History : items purchased, dates, quantities, etc.

  • Device and Usage Data : including browser type, IP address, and how you interact with our website.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders accurately.

  • Provide customer support and respond to inquiries.

  • Send updates related to your order (confirmation, delivery status, etc.).

  • Improve our website, services, and overall shopping experience.

  • Comply with legal obligations under UAE law.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share data with:

  • Trusted service providers (eg, delivery companies, processor payments) to fulfill your order.

  • Legal authorities when required by law or to protect our rights.

All third-party services we use are required to maintain strict privacy and data security.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. All sensitive data (such as payment info) is encrypted and handled through secure SSL connections.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience

  • Analyze traffic and website performance

  • Remember user preferences

You can manage your cookie settings through your browser at any time.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Opt out of marketing communications at any time.

To make such requests, please contact us at:

📧 Email: heraanaldar@gmail.com
📞 Phone/WhatsApp: +971 55 566 2117

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of such changes.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is managed, please contact: