Secure Payment Policy
At Heraan Al Dar, we take your security seriously. We are committed to providing a safe, secure, and seamless payment experience for all our customers. This policy outlines the measures we take to protect your financial data and the available payment methods on our platform.
1. Secure Payment Environment
All transactions on our website are protected using SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information remains confidential and secure during transmission.
We use trusted third-party payment gateways that comply with the highest standards of data protection and PCI-DSS (Payment Card Industry Data Security Standard) compliance.
2. Accepted Payment Methods
We currently accept the following payment options:
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Credit & Debit Cards (Visa, Mastercard, etc.)
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Cash on Delivery (available in select areas)
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Bank Transfers (upon request or in special cases)
All online card payments are processed securely via our integrated payment partners.
3. Data Privacy & Protection
We do not store your credit card details on our servers. All payment data is processed directly through secure and certified payment gateways.
We ensure that your data is handled in accordance with our Privacy Policy, and in compliance with UAE data protection regulations.
4. Fraud Prevention
To protect our customers and business from fraud, we may conduct verification checks for certain orders. In some cases, we may request:
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Identity verification
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Confirmation of billing or shipping address
These checks are carried out only when necessary and with respect to your privacy.
5. Failed Transactions
If your payment fails or is declined:
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Please verify that your card details are correct and that you have sufficient funds.
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You may also try using a different payment method or contact your bank.
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If the issue persists, feel free to contact our customer support team for assistance.
6. Contact Us
For any questions or concerns related to payments, please reach out to our support team:
📧 Email: heraanaldar@gmail.com
📞 Phone / WhatsApp: +971 55 566 2117
We are here to help and ensure your shopping experience is safe and worry-free